
FAQ
Find your answers here
How long does the shipping take?
Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.
I have Issues placing an order
If you're having placing an order, it such as website issues, payment problems, have errors with your cart. Make sure you're connected to the internet, updated payment information and that your cart has valid items. If the problem persists. please contact us.
I'd like to return or replace my order.
If you requested a refund, we will issue the amount to your original payment method. Please allow 5-10 business days for the refund to be reflected in your account, depending on your bank or credit card provider.
I'd like to cancel my order.
We understand that sometimes you may need to cancel an order. You can cancel your order as long as it hasn't been processed or shipped yet. If your order is still in the processing state, you should be able to cancel it without issue. However, once the order has shipped, cancellation is no longer possible, and you will need to initiate a return once the item arrives.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.